Live chat request
I am extremely excited by this partnership as we aim to be at the forefront of Live Chat developments and customer experience online." Harveys · Perry Braun "We have found working with click4assistance a delight.The product has all the functionality we need and it is great value for money.
In plugin configuration you can make the selected feature appear on every page of your website.
A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following: “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.” An online chat system provides customers immediate access to help.
Wait times are often much less than a call center, and customers can easily multi-task while waiting.
If you look at the plugin description, you might think that it will do everything including coffee but in reality, it doesn’t do anything properly. Translate “Live Chat, Call Me Back, Ticket System, Feedback, Contact Form & more o Features Customer Service” into your language.